The HYMER Connect app with new functions!

The smart ecosystem for your HYMER, Travel Companion and much more in just one app.

With the new version of the HYMER Connect app, you can not only control the most important functions of your HYMER in a smart way and access the most important vehicle information remotely at any time. Thanks to new functions such as an interactive map, a service section and important information about HYMER and mobile travel, you always have your digital travel companion with you as an app on your smartphone. You can easily download the new HYMER Connect app from the Apple App Store or the Google Play Store.

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Well combined: Smart ecosystem and travel companion in one

HYMER Connect is a unique, digital ecosystem that turns your HYMER into a smart motorhome or camper van. It combines access to vehicle information with the control of living area functions. Using the app you can quickly and intuitively view mileage, electricity and water levels and control the lighting and temperature, for example, either via Bluetooth when within close range, or remotely via your mobile phone network. Your fully connected HYMER will turn every trip into something special.

Use the “Discover” function and display the location of your vehicle, the nearest HYMER dealer or a service workshop nearby. In the “HYMER” section you will find valuable travel tips and exciting information about the HYMER brand. Or use the “Service” functions, where you will find numerous useful checklists, have access to our extensive specialist knowledge in the HelpCenter or can save a HYMER dealer as a favorite.

  • German Innovation Award: 1st place for the HYMER Connect app

    With the first smart ecosystem for the connected motorhome, HYMER has made a decisive contribution to the topic of digitization in the motorhome industry. This is also the opinion of the jury of the German Innovation Awards 2021: The HYMER Connect app receives the highest award in gold in the category “Excellence in Business to Consumer - Transportation” for outstanding innovation.
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The most important highlights of the HYMER Connect App

  • The first smart ecosystem for the connected mobile home

  • Convenient control of the living area lighting, heater, air conditioning and satellite system via the app

  • Chassis information such as location, mileage and service intervals

  • Standard information such as water tank levels and battery status

  • Communication with the app via Bluetooth or your mobile phone network

  • Knowledge database with useful information, helpful tips and intelligent checklists

  • Discover function with dealer and workshop locations

  • Travel tips and brand information

  • Access to HYMER customer service with just one tap

Even more comfort, service and know-how

There’s no place like HYMER

The HYMER Connect App features preinstalled settings that can also be customised. This means that you can create the perfect atmosphere to suit your mood at the touch of a button. Be it when you get home after a day exploring the outdoors, or if you just want a particular kind of lighting in the morning or evening.

You can also customise your settings so that all commands are carried out automatically when a particular function is activated. Your HYMER will then know what needs to be done. For example, you could set it so that when the light is switched on, the heater will be activated and the satellite antenna will extend, thus providing everything you need for a relaxing evening.

  • Good Morning setting

    Features: Room temperature of 22°C, hot water heater turned on, lights in the bedroom and living area switched on to preset brightness

  • Arrival setting

    Features: Automatic activation of heater, lights, refrigerator, water pump and satellite system

  • Good Night setting

    Features: Room temperature of 18°C, hot water heater switched to eco mode, lights turned off, refrigerator in night mode

From the ski slope to your warm HYMER

Picture yourself high up on the mountain, ready to take on the last piste of the day. Down in the valley station, your HYMER is waiting for you. Cold and tired after your day’s skiing, you can’t wait to get back to your warm motorhome or camper van. You pull out your smartphone and activate the perfect setting at the touch of a button. Your HYMER will warm the interior to your desired temperature, heat up the water for the shower and switch on the mood lighting to create the perfect atmosphere for you.

The shower is already waiting for you

Nature, peace and good conversation – for many of us, going fishing with friends is the ultimate way to unwind. We brave wind and rain for the big catch and we’re not going to be put off by cold weather. Especially not if we can turn on the heater and boiler in our HYMER while we’re out. Then we can hop into a warm shower as soon as we get back. And the salmon we caught? We can make sure he stays nice and fresh by lowering the temperature of the refrigerator from the app.

The perfect lighting for every time of day

Your HYMER is the first motorhome or camper van that supports your circadian rhythm. It allows you to preprogram the light settings for the morning, evening and other times of day as well. The lighting is also dimmable and even the colour temperature can be set.

If the sunlight doesn’t find its way into your sleeping area or if you want to get up while it’s still dark, bright, white light will ensure that you wake up. In the evenings the light is a warmer, yellower colour to create a relaxed and cosy atmosphere. 

Mileage and fuel? Check!

The HYMER Connect App features practical, preprogrammed checklists. These are designed to help you with activities that you are doing for the first time or don’t often do – and they guide you through the process step by step. For example, before a trip you can check the fuel and water levels from the comfort of your couch. Or the app will remind you to unplug the power cable, close all the windows, empty the waste water tank or retract the awning before you leave the campsite.

Rental stations and dealer locations within sight

Use the interactive map in the HYMER Connect app to locate the location of your vehicle or get an overview of rental stations and dealer locations. If you share your location, you will see the nearest locations on the map. By clicking on the location you will receive detailed contact information and can contact the dealer directly or be navigated to the address. You also have the option of easily adding the dealer to your favorites.

The HYMER world in your pocket

Under the “Hymer” tab you will find lots of inspiration for your trips and practical information if you reach the limits of your caravanning knowledge while on the road. What is important when caravanning in winter? How do you make your vehicle burglar-proof? And how do you actually clean a HYMER? You always have answers to these questions and more at hand with the HYMER Connect app.

HYMER service at your fingertips

All common questions regarding operation, safety and warranty can be answered easily in the service section of the HYMER Connect app. Simply browse through the extensive HelpCenter. Or use the practical checklists to make sure that you have thought of everything when you leave and arrive, when it comes to winter camping or when preparing for the winter break. If you miss an answer in the service area, you will find the contact details of your favorite HYMER dealer and customer service just a click away so that you can get in touch with your contact person personally.

Retrofit and expand HYMER Connect

If you want all the benefits of the HYMER Connect system for your own HYMER, you can simply have it retrofitted. Contact your dealer for further information. In addition, the HYMER Connect App is open to the technological developments of tomorrow. It will allow you to integrate certified components such as HYMER Original Parts in the future – like, for example, the solar panel, air conditioning and satellite antenna.

Detailed information on retrofitting

  • Enjoy all your usual TV programmes, even when you’re on the road. Simply extend the satellite antenna at the touch of a button. It will then automatically move into the correct position.

  • Become a mobile electricity producer with your own solar installation on the roof. You can use the app to check how many amps the solar panel is generating.

  • You are out for a walk on a hot summer’s day and your HYMER is heating up almost as quickly as you are. Just as well you are able to turn on the air conditioning while you’re out! That way you can look forward to getting back to a nice, cool motorhome or camper van.

Available HYMER models

The HYMER B-Class MasterLine sets new standards in the premium segment as a guarantee of quality and technical know-how and was the first HYMER to impress with control via smartphone. We are also constantly working on being able to offer the convenience of the HYMER Connect app to as many travelers as possible. A large number of HYMER model series are now available with the HYMER Conncet app. You can tell which these are by the symbol of the HYMER Connect app in our model overview.

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FAQ concerning the HYMER Connect App 

Ready for the mobile travel of the future? In the following we have compiled the most frequently asked questions on availability, operation & control, technical details and retrofitting options for the new HYMER Connect App.

  • The HYMER Connect App is available free of charge via the Google Play Store as well as the Apple App Store and enables convenient control and monitoring of your connect app-enabled HYMER.

  • The HYMER Connect App will be available for both iOS and Android. iOS devices will need version 12 or higher, while Android products must have version 9 or above.

  • The other apps and tools available on the market at present only provide partial solutions to connecting and operating individual components, which means that customers currently need lots of different apps and control panels to operate various features. The HYMER Connect App is taking a unique approach and focusing on maximum integration: Hymer GmbH & Co. KG is combining many of the vehicle’s components in a single, smart ecosystem and enabling them to be controlled with ease using a smartphone. Thanks to its long-standing strategic partnership with Mercedes-Benz, HYMER is the first ever bodywork manufacturer to be granted access to the vehicle information for the Sprinter chassis cowl.

  • The HYMER Connect app can be used to control the light, the refrigerator, the satellite system and the heating. At the same time, the values of the solar panel, the filling levels of the water tanks, the battery status or the tank filling level can be displayed. The user can also use the app to see whether the central locking is open or closed. It can be controlled from anywhere: the app connects via Bluetooth when the motorhome or camper van is near, and the control works via the mobile network at greater distances. This service is available in 30 European countries.

  • HYMER developed the app with the aim of offering the customer a supplementary connectivity solution. The HYMER Connect app does not replace the classic operation of individual functions, e.g. by buttons or control panels. In this way, the motorhome or camper van can continue to be operated normally – for example, if the smartphone battery is empty.

  • First, all the components were upgraded from an electrical onboard power supply (old system with wired components) to an electronic onboard power supply (new connected system). Next, HYMER developed a piece of hardware, a physical control unit (which can be retrofitted), into which all of the data from the components is fed. Finally, HYMER programmed the software and the interface for displaying the data and controlling the components – the HYMER Connect App.

  • The device required to use the application is also available for B-Class MasterLine integrated models and low-profile models of the 2020 and 2021 model year as an aftermarket item.

    You can find more information about the update here.

  • In principle, the following components are compatible, which can be factory-installed by HYMER: solar panel, air conditioning, satellite dish. Any retrofitting work can be carried out by our dealers. Integrating the equipment into the app is then incredibly easy – the app performs a search every time it’s used and will automatically incorporate new components. Needless to say, the ability to retrofit and integrate future components, e.g. from HYMER Original Parts, into the ecosystem will be factored in during development. In this way, HYMER will gradually expand its range of upgrade options, and the smart ecosystem will become even bigger in the coming years.

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    Connect the HYMER Connect app

    Instructions for Android

    In the video, our Quickstart Guide Michael explains how to connect your tablet or smartphone to your vehicle in order to be able to use all the functions of the HYMER Connect app.
    From downloading the app to logging in and registering to pairing with the desired vehicle, Michael explains step by step how you should proceed.

  • Cookie required

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    Connect the HYMER Connect app

    Instructions for iOS

    In the video, our Quickstart Guide Michael explains how to connect your tablet or smartphone to your vehicle in order to be able to use all the functions of the HYMER Connect app.
    From downloading the app to logging in and registering to pairing with the desired vehicle, Michael explains step by step how you should proceed.

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    Disconnect the HYMER Connect app

    Instructions for Android

    In the video, our quick start guide Michael explains step by step how to decouple the vehicle in the HYMER Connect app and thus properly disconnect the connection between your tablet or smartphone and the vehicle again.

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    Disconnect the HYMER Connect app

    Instructions for iOS

    In the video, our quick start guide Michael explains step by step how to decouple the vehicle in the HYMER Connect app and thus properly disconnect the connection between your tablet or smartphone and the vehicle again.

Further offers and information

Your local partner

Find out more about first-class “Made in Germany” quality. Experience the premium finish. Give the beds, seats and engine a test drive. With more than 300 HYMER service partners and dealers worldwide, someone is always nearby.
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Learn more about HYMER Original Parts & Accessories:
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